The Oracle Support Analyst position is part of the consultancy team of Ataway Bucharest.

While covering this position, you will be working closely with our partners to provide consultancy services to our client and end users located in Europe: solving trouble shooting problems, system issues and responding to general inquiries related to Oracle AP, Oracle AR or Oracle GL.
You will also collaborate with the system providers on specific IT services.


Responsibilities:

• Provide application support and training for Oracle EBS Finance module users;
• Daily management of support tickets making sure tickets are managed, triaged and escalated accordingly;
• Follow through on escalations and tasks/activities and hold people accountable for delivering support;
• Test functionality during upgrades and patches.

Requirements:
You have:

• Minimum of 2+ years working preferably in Oracle ERP and knowledge of Oracle ERP modules;
• Good knowledge and experience working with Oracle:  Oracle Payables, Oracle Receivables, Oracle GL, Procurement;
• Proficiency in English (French would be a plus);
• Bachelor’s Degree in accounting/ technical.

You are:
Analytical | Self-driven | Adaptable|
Good communicator | Curious |
Deadline oriented | Team player |

We are sure you will fit in our consultancy team because we are a small but friendly team.
Have we piqued your interest?
Then please send your application (WORD or PDF) at hr-ro@ataway.com.


Hi! We are Ataway, a global consulting company founded in 2000, specialized in process and systems projects for large multinational companies.

We are a dynamic and agile firm, focused on delivering quality to our customers wherever they are, with our highly skilled and global teams located in 19 business hubs round the world (New York, Indianapolis, Miami, Santiago, Buenos Aires, Sao Paulo, London, Paris, Jakarta, Singapore, Chongqing, Hong Kong, Beijing, Shanghai, Seoul, Tokyo, Mexico City, Bucharest and Kuala Lumpur). Our teams have been involved in projects in 35+ countries providing:
• Processes: Business Process Reengineering, Business Transformation, Shared Services, Business Intelligence, Change Management, Finance, SCM, HR, Lean Six Sigma, Project Management and others.
• Systems: PeopleSoft, Fusion, E-Business Suite, Cloud, BPM/SOA, SAP and others.

The combination of our strong expertise, start-up mentality and global presence makes use unique in our industry – resulting in many quality project deliveries and our current robust growth.
For more information about Ataway, please visit http://www.ataway.com.

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